The Experience, The 5 Principles of Disney Service and Relationship Excellence, Wiley, Brian Church, Bruce Loeffler,Customer services,Sales and marketing,

The Experience: The 5 Principles of Disney Service and Relationship Excellence; Bruce Loeffler; Brian T. Church; Enspiron Training Company; Ambassadors International; customer service strategy; customer experience; Disney customer service; Disney Experience; I CARE model; customer relationship; customer service excellence; customer relationship management; customer engagement; customer service training; experience quotient; levels of customer experience; improving customer service; building customer experience; cultivating customer relationship

,, , United States, en-UShttps://www.wiley.com

The Experience: The 5 Principles of Disney Service and Relationship Excellence; Bruce Loeffler; Brian T. Church; Enspiron Training Company; Ambassadors International; customer service strategy; customer experience; Disney customer service; Disney Experience; I CARE model; customer relationship; customer service excellence; customer relationship management; customer engagement; customer service training; experience quotient; levels of customer experience; improving customer service; building customer experience; cultivating customer relationship

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